Proudly manufacturing the finest sweatshirts on the planet for over 40 years.
"Our quality isn't expensive.....it's priceless" ®
Shipping Charges: Very simple. The charge for ground shipping is FREE any order shipped by regular ground service to the lower 48 States (Does not apply to clearance items).
Shipping Time: Some Kellsport Heavyweight sweatshirts are made-to-order and may take about 7 - 10 days to ship. Some items may take a bit longer. If you need same-day shipping on any item, it is suggested you call your order in and we can tell you what we have on the shelf. 800-341-4600.
Payments: We accept almost all credit cards at checkout. We do not accept Paypal because we do not charge your card until your order is actually shipped. Your card is not charged when you checkout. It is charged the day the order is completed and shipped.
Garment Shrinking: All Cotton garments do shrink. It's just a characteristic of the material. Our fleece fabric is "compacted" to control shrinkage. Compacted means that the fabric is put through a process where the cloth is steamed and "squished" together to tighten the fibers of the cloth. When the fleece material is already tightened through compaction, this means that it will shrink less. But it will still shrink. Please examine your shirt carefully when you receive it and make certain that it will still fit you after it is washed and dried. We recommend washing the garment normally, and than laying flat to dry overnight. The garment will probably shrink about 6%-8%. When worn, the fabric will "relax" and give back about 1/2 of what it lost in the first washing process. The fabric only goes through this process for the first wash. After the first wash, there is very little shrinkage. Please consider your size carefully, as we cannot accept returns on used/washed garments that are "too small" or "too big". We appreciate you understanding this policy.
Returns: Our satisfaction guarantee and "terms" are old fashioned but simple. If you're not 100% satisfied with the quality of any of our products, simply return the item to us for a refund (shipping costs not included). No questions asked...period. You do not even need to call us. Simply ship the product to the address on your invoice via the least expensive method (usually post office), and attach a copy of your order with a simple note on it requesting a refund or exchange. Garments must be new, unworn, and unwashed. Return Address: sweatshirtsUSA 22 Boomer Street, Fall River, MA 02720.
Ordering Online and Security: When you place an order at SweatshirtUSA.com web site, you can be assured that the payment information you are providing will only be viewed by those with the proper authorization. This is possible through the use of Secure Socket Layers, or SSL.
Your order and payment information is transmitted on a secure "layer", shown by the letters "https" at the beginning of the Web site URL when you arrive at the ordering page. If you are using Netscape or Microsoft compatible browsers, you will notice an unbroken key or lock at the bottom. The use of the SSL will scramble (encrypt) the information sent from your computer to our server. When we retrieve your order, we have the authority to decrypt your order and payment information. Online shopping is convenient, easy and secure. If you don't feel comfortable using our Secure Socket to send your credit card number, you can use our toll free number to place your order. 800-341-4600.